Key Responsibilities

1. New Location Development

* Manage all pre-opening activities including hiring, supplier onboarding, inventory planning, and staff training.

* Develop and implement SOPs that align with the restaurant’s identity and established quality standards.

* Coordinate with contractors and vendors to ensure timely and efficient setup.

2. Multi-Location Operational Oversight

* Align operations across both locations to ensure consistency in quality, service standards, and atmosphere.

* Serve as the key liason between the original and new location to uphold unified operations and standards.

3. Team Management & Cultural Alignment

* Recruit and train staff who embody the restaurant’s values and service style.

* Ensure smooth communication and cultural alignment between kitchen and service staff, and maintain the Italian style of hospitality and guest experience through direct front-of-house leadership.

4. Performance & Quality Control

* Monitor KPIs including service efficiency, cost control, and customer satisfaction.

* Generate regular performance reports and operational insights for senior leadership.

* Troubleshoot operational issues and implement process improvements where needed.

5. Financial & Administrative

* Monitor daily sales and expenses; manage cash handling and end-of-day reconciliations

* Control labor and food costs to meet targets

* Prepare regular reports for ownership

* Set and achieve sales and profit goals

6. Marketing & Promotions

* Collaborate on marketing and social media campaigns

* Coordinate special events and seasonal promotions

* Build relationships with loyal customers and the community

Qualifications

* 5+ years of experience in restaurant or F&B operations management.

* Strong leadership and team management skills with hands-on experience in service operations

* Deep familiarity with Italian cuisine, dining customs, and hospitality standards.

* Solid understanding of restaurant financials, including budgeting, cost control, inventory management, and P&L reporting

* Native or fluent Italian speaker strongly preferred to help maintain authenticity in product and guest interaction.

* Bilingual (Italian/English) required; Thai language skills are a plus.

* Organized, proactive, and comfortable working in a hands-on, high-accountability environment

Key Responsibilities

1. New Location Development

* Manage all pre-opening activities including hiring, supplier onboarding, inventory planning, and staff training.

* Develop and implement SOPs that align with the restaurant’s identity and established quality standards.

* Coordinate with contractors and vendors to ensure timely and efficient setup.

2. Multi-Location Operational Oversight

* Align operations across both locations to ensure consistency in quality, service standards, and atmosphere.

* Serve as the key liason between the original and new location to uphold unified operations and standards.

3. Team Management & Cultural Alignment

* Recruit and train staff who embody the restaurant’s values and service style.

* Ensure smooth communication and cultural alignment between kitchen and service staff, and maintain the Italian style of hospitality and guest experience through direct front-of-house leadership.

4. Performance & Quality Control

* Monitor KPIs including service efficiency, cost control, and customer satisfaction.

* Generate regular performance reports and operational insights for senior leadership.

* Troubleshoot operational issues and implement process improvements where needed.

5. Financial & Administrative

* Monitor daily sales and expenses; manage cash handling and end-of-day reconciliations

* Control labor and food costs to meet targets

* Prepare regular reports for ownership

* Set and achieve sales and profit goals

6. Marketing & Promotions

* Collaborate on marketing and social media campaigns

* Coordinate special events and seasonal promotions

* Build relationships with loyal customers and the community

Qualifications

* 5+ years of experience in restaurant or F&B operations management.

* Strong leadership and team management skills with hands-on experience in service operations

* Deep familiarity with Italian cuisine, dining customs, and hospitality standards.

* Solid understanding of restaurant financials, including budgeting, cost control, inventory management, and P&L reporting

* Native or fluent Italian speaker strongly preferred to help maintain authenticity in product and guest interaction.

* Bilingual (Italian/English) required; Thai language skills are a plus.

* Organized, proactive, and comfortable working in a hands-on, high-accountability environment

To apply, please email your CV to: [email protected]